Chatbots: Automating customer service at a major utilities company

Called Bard, the company’s chatbot utilizes its preexisting large language model Lamda. Microsoft’s move toward ChatGPT-based search is one threat to Alphabet Inc.’s (GOOG) $149-billion Google search engine. Alphabet executives have reportedly responded to news of ChatGPT and its potential to upend the process of searching for information online by issuing a “code red” and…

Build a chat bot from scratch using Python and TensorFlow Medium

Python is a versatile and powerful programming language that is widely used in many different fields, including artificial intelligence (AI). Dialogflow is a powerful tool that helps you develop and deploy chatbots and other conversational applications. Together, these two tools provide everything you need to build and deploy a chatbot or other AI application. Python is…

Examining Crisis Communication Using Semantic Network and Sentiment Analysis: A Case Study on NetEase Games

We generated a “one-dimensional co-occurrence matrix” using the 50 most important keywords and estimated modularity to gauge the quality of the communities by calculating the term frequency-inverse document frequency (TF-IDF). The TF-IDF method is a statistical analytic method for determining the relative relevance of keywords in document sets or corpora. For example, if a word…

DOC A RESEARCH PROJECT TO INVESTIGATE THE EFFECT OF AUTOMATION IN BANKING SERVICES CASE STUDY CO-OPERATIVE BANK jackson njama

In addition to the knowledge of bank services, we need to understand the typical activities that happen in a bank. Once we know the operational activities in a bank, identifying the ones that require and benefit from workflow automation will be easier and more effective. With dedicated engineers and managers assigned to your project and…